Your home, in safe hands
Letting someone into your home requires trust. Here is exactly how we earn it — who our crew are, what we guarantee, and what happens on the rare day something goes wrong.
100% money-back
Satisfaction guarantee
5.0★ · 223 reviews
Bangkok hosts & owners
3-hour turnover
Airbnb SLA
Every cleaner, vetted before they ever see your door
Background-checked
Every crew member passes a background check before joining — no exceptions, including short-term hires.
Photo-ID badged & uniformed
You'll always know who's in your home. Crew arrive uniformed with a photo-ID badge you can verify against your booking confirmation.
Trained, not just hired
Crew train on our checklist system, eco-friendly products, and etiquette — shoes off, slippers on, gate codes never shared.
Accountable to a company
Unlike marketplace apps where cleaners are independent contractors, our crew work for CLEANROVA — one accountable company, not a rotating cast of strangers.
Guarantees with teeth
100% money-back guarantee
Not happy with the result? Tell us and we refund the clean. No forms, no fight.
Free re-clean within 24 hours
Spot something we missed? We come back within 24 hours and fix it free — most re-clean requests are resolved same-day.
Photo reports, every visit
8–12 HD photos after every clean. You verify the work before you ever step through the door.
Insured operations
CLEANROVA operates as a fully insured, registered Bangkok business — your booking is with a company, not an anonymous stranger from an app.
If something goes wrong
Accidents are rare, but our promise is simple: you will never be left holding the problem.
- 1
Message us on LINE or WhatsApp — a real person replies within minutes (8:00–20:00, daily).
- 2
Tell us what happened; photos help us act faster.
- 3
We make it right: a free re-clean, a repair, or a refund under our money-back guarantee.
- 4
You deal with one accountable company from start to finish — never a third-party dispute process.
Keys, codes & privacy
Gate codes, key locations, and access notes you share stay with your assigned crew and your dedicated manager — they are never posted to open marketplaces or shared beyond the people cleaning your home. Prefer to let us in yourself? Same-day and scheduled visits both work with you present.