Question 1

How do I book CLEANROVA?

Accepted Answer

Message @cleanrova on LINE, chat on WhatsApp (+66 96 310 2275), fill out the form on /contact, or call. We reply within 5 minutes on LINE; full crew confirmation (date, time, price) within 2 hours.

Question 2

How much does house cleaning cost in Bangkok?

Accepted Answer

A one-time home cleaning starts at ฿499 for a studio and scales with property size (฿749 for 1BR, ฿999 for 2BR, ฿1,299 for 3BR+). Weekly recurring plans save up to 15%, bi-weekly save 10%. Deep cleaning starts at ฿1,499. Fully transparent — no hidden fees.

Question 3

Do you clean in all Bangkok neighborhoods?

Accepted Answer

Yes — we serve every BTS and MRT zone: Sukhumvit, Thonglor, Ekkamai, Phrom Phong, Asoke, Silom, Sathorn, Saladaeng, Ari, Phaya Thai, Ratchathewi, Ratchada, Lat Phrao, On Nut, Bearing, Udom Suk, Ploenchit, Chit Lom, and Siam.

Question 4

Is CLEANROVA safe to use?

Accepted Answer

Yes — every cleaner is background-checked, uniformed, and carries photo ID. We're fully insured, offer a 100% money-back guarantee, and send a photo report after every clean so you can verify the work remotely.

Question 5

Does CLEANROVA serve expats and English speakers?

Accepted Answer

Absolutely. Our team lead on every job speaks English, and our booking, confirmations, and photo reports are bilingual (EN/ไทย). LINE is the fastest channel but WhatsApp and email work too.

Question 6

Can I pay with PromptPay?

Accepted Answer

Yes — PromptPay, bank transfer, and cash are all accepted. PromptPay is the fastest; we send a QR after your booking is confirmed. Receipts issued on request.

Question 7

What's your cancellation policy?

Accepted Answer

Free cancellation up to 12 hours before your booking. Less than 12 hours, a 50% fee applies; no-shows are charged full price to respect our crew's time.

Question 8

Do you bring your own supplies?

Accepted Answer

Yes — mops, vacuums, eco-friendly cleaners, microfiber cloths, and PPE for every job. If you prefer your own products (e.g. pet-safe or fragrance-free), just tell us and we'll use yours.

Question 9

How fast is an Airbnb turnover?

Accepted Answer

Our standard turnover for a 1BR condo is 90 minutes between check-out and check-in. For 2BR+ we plan 2 hours. We handle linens, restocking, and photo-report hand-off for the next guest.

Question 10

Is CLEANROVA legit?

Accepted Answer

Yes — CLEANROVA is a registered Bangkok-based cleaning business operating since 2024. We've completed 3,000+ cleans for 500+ recurring clients across all Bangkok BTS/MRT zones, carry a 5.0/5 rating, and are fully insured with a 100% money-back guarantee.

Transparent Pricing

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Home Cleaning

Deep Cleaning

Commercial Cleaning

Upholstery & Specialty

Same-day turnover, guest-ready in 3 hours

Answers, not runaround.

Answers, not runaround.