The quoted price isn't always what you pay. Here are the most common surprise charges in Bangkok cleaning, and how to avoid them.
The 'property bigger than quoted' charge
Some services quote based on bedroom count, then add overtime if your actual square footage is larger than the category average. Ask: 'What's the sqm cutoff for this price?' and get the answer in writing.
The 'not enough people' charge
A single-cleaner team sent to a 2-bedroom condo takes twice as long, and some services bill hourly past a fixed duration. Ask: 'How many crew members will come? Is overtime possible?' Fixed-price flat-rate is always safer.
Access fees
Some condo buildings charge cleaning services a visitor fee. Reputable services absorb this, but freelancers and smaller services pass it to you — usually ฿50–150 per visit. Confirm whose account the access fee goes on.
Parking and transit charges
Bangkok CBD parking costs money, and some services bill it. Typically ฿30–80. This usually only matters for one-off services or long-distance properties.
Supply charges
'We bring supplies' should mean all supplies. But some services charge for: specialty grout cleaner, high-end wood polish, or pet-safe products. Confirm that the price includes all consumables needed for your specific home.
Same-day, weekend, and holiday surcharges
- Same-day booking: typically +10–20%
- Saturday/Sunday: +10–15%
- Thai public holidays: +20–30%
- After 6pm: +15–25%
Cancellation fees
A 24-hour notice cancellation policy is standard. Cancelling within 24 hours often incurs a 50% fee. No-shows (locked property, unreachable) usually incur 100%. Read the policy before booking.
Frequently Asked Questions
How do I get a quote without hidden fees?
Ask for a written quote that lists: price, included services, excluded services, crew size, max duration, and any possible surcharges. Reputable services provide this in writing.
CLEANROVA quotes are fully locked — the price you see is the price you pay. No access fees, no supply fees, no hidden charges.
